Terms & Conditions

All items are handmade with care. Given the nature of their design, earrings may have slight imperfections – this is part of the unique quality of the pieces. Even with the utmost care, dust specks and fingerprints are sometimes unavoidable.

Products are all photographed in natural light to ensure an accurate representation of their finish, however some colour variances between what you see online versus what you get in real life cannot be helped.

In the unfortunate event that your product arrives damaged or broken, I will strive to provide a replacement where possible, or a full refund. Photographs will be required within 48 hours of your delivery. This will be verified using your tracking information provided through Australia Post.

E600 Glue and Gorilla 2 Part Epoxy Resin is used on all products – these are high-quality adhesive used by jewellery makers worldwide. Unfortunately, in some environments the glue can be weakened and earring posts may come off unexpectedly. I have no control over this and cannot be held responsible in the unlikely event that this happens. If you do find this has happened to your earrings, please contact me at siellodesigns@gmail.com and I will provide recommendations on repairing your piece.

Safety note: These earrings are not intended to be used as a toy. Please keep your earrings away from babies, small children and pets.